Business office

KBIC Health Office Services

Check in

The Business Office handles all the billing and payments for services rendered at the Donald A. LaPointe Health & Education Center.

In order to bill the patient and insurance companies correctly we ask that all patients register on each visit to verify their address, insurance information, and to make sure all necessary forms are filled out and signed.

Please check in with the Reception staff who are located on 1st & 2nd floor before you proceed with your appointment.

Information Systems

Contact Person: Micah Petoskey 906-353-4538

The IT Site Manager oversees all the computer needs of the staff at the Health Center.  In addition to providing desktop support, he is also responsible for administering the network servers.  He must be familiar with all applications that are unique to the health center such as the patient records system and pharmacy system, to name a few.

Medical Records

Contact People: Brenda Brunk 906-353-4587 or
Denise Maki 906-353-4581

Medical records provide a comprehensive framework and related standards for the exchange, integration,sharing and retrieval of health information that supports clinical practice.  The KBIC DHHS is committed to protecting the privacy of its patients.  Our policies are built around Federal, Tribal and State laws that address privacy and disclosure of patient information.


2016 Blue Cross Blue Shield of Michigan Patient - Center Home designation

In 2016, the Michigan Blues designated 4,534 physicians in 1,638 practices across the state as patient-centered medical homes, based on their progress in implementing PCMH capabilities, and strong performance on quality and use measures. 

We recently received our 2016 Blue Cross Blue Shield of Michigan Patient - Center Home designation. Through hard work and dedication you will see the Blue Distinction Total Care Icon on all promotional material, which means our patient-centered medical home is aligned with other PCMH models offered by Blue plans around the country. 

Through the Michigan Blues’ PCMH program, patients are receiving improved preventive care and higher quality of care, which helps them stay healthy. An analysis shows that this model has saved an estimated $427 million in its first six years, due to avoided emergency room visits and hospital stays. Read more...

Better care. Better outcomes. Better Value.